With
the advent of technology, Adarsh Credit Co-Operative Society has taken
unmatchable steps towards extending mobile technology’s reach to rural areas.
Mr. Mukesh Modi’s vision resonates in the entire team of credit co-operative
society. Their focus on member’s satisfaction over making profits is reflected
in the work they do.
Featured
in Forbes for the outstanding work they do, one can clearly notice the reach
they have achieved, which they plan to expand even further. If you research news on Adarsh Credit,
you will find how progressive their mode of action is towards increasing their
reach through mobile technology. The numbers say a lot. They have over one
million members and 809 operational branches all over India. Moreover, their
success can be measured not just through these parameters, but also from the
fact that they have succeeded in developing a personal and long term
relationship with their members. The Adarsh Credit Co-Operative
Society reviews are a testimonial to this fact.
One
of the major highlights of this Credit co-operative society is the personal
connection their advisors build with their members. The advisors are like
walking ATMs, where members can deposit cash or get cash. Their services
include the advisors reaching the doors of their members to enable transactions
which are instantly shown on the mobile phones after the funds are accepted.
The members can deposit an amount on a predefined frequency out of various
options available and they can borrow funds against the deposits as per terms
and conditions. The Society offers loan against deposits where members can
borrow 60 percent of the deposit amount they have in their account.
Even
though members can do mobile transactions on their own, the credit cooperative
society aims to increase its number of advisors, thereby strengthening the bond
with their members even further.
“That
is our business model,” Modi explained, “reaching out to people with advisors.”
The advisors reach around 250 people daily, working through vegetable markets
where they can meet more number of people at once. This is what they believe
gives them a cut above the rest, making it difficult for the retail banks to
take away their members.
Adarsh
has distributed phablets to its advisors in order to enhance the doorstep
banking services in rural areas. "Optimising the payment gateway through
SAP Sybase 365 will assist us to meet the requirements of the underserved
population. Our constant endeavour is to create a member friendly service
environment in order to galvanize the momentum of financial inclusion in the
country. We have a policy to invest a significant percentage of our bottom line
in technology. The management is perfectly aligned with this thought process,"
says Rahul Modi, Managing Director, Adarsh Credit Co-operative Society. With
more than 50000 transactions per day currently, Adarsh plans to increase its number
of mobile advisors from 8000 to 100 thousand.
It
is the faith and belief that the members have in Adarsh Credit that has helped
the credit cooperative society to reach new heights of success. Their clean
record comes across from the fact that Adarsh Credit has always stayed away
from scams or scandals.
Adarsh
Credit Co-Operative Society is galloping at a lightning speed through the use
of mobile technology. The aim of the Society is to extend it’s reach to the semi-urban/
urban customers too. They believe that mobile led inclusions have a great scope
in India and with a growing response currently, they are looking to expand
their horizons even further.